Cookie Policy

Overview

EMS EFX, Inc. uses cookies and similar browser technologies on its websites and customer fulfillment portal to support the operation, security, and functionality of those services.

This Cookie Policy explains what cookies are, the general purposes for which EMS EFX may use them, and how visitors can manage cookies through their web browser.

What Are Cookies?

Cookies are small text files or similar identifiers that a website may store in a visitor's web browser or device. They allow a website to recognize a browser or maintain information during a visit or across visits.

Cookies can be used for necessary website functions, session management, security, preferences, and other website-related purposes.

Essential Cookies

Essential cookies may be used when necessary for the website or fulfillment portal to operate properly.

These functions may include:

• Maintaining a secure browser session.
• Supporting navigation and page functionality.
• Maintaining temporary information required while a customer uses the portal.
• Supporting authentication and controlled access where applicable.

Security Cookies

EMS EFX may use cookies or similar browser identifiers when necessary to help protect the website and fulfillment portal against unauthorized access, abuse, fraudulent activity, or other security threats.

Security-related technologies may assist EMS EFX in recognizing a valid session, detecting unusual activity, maintaining access controls, and protecting customer information.

Functional Cookies

Where used, functional cookies may allow the website or fulfillment portal to remember information needed to provide a smoother user experience.

These technologies may support items such as temporary preferences, interface settings, or other functionality selected or required during a visitor's interaction with the service.

Analytics & Measurement

EMS EFX may use website measurement technologies when necessary to understand general website performance, identify technical problems, and improve the usability of its website or fulfillment portal.

Any analytics or measurement technology used by EMS EFX will be handled in accordance with the EMS EFX Privacy Policy and applicable requirements.

Third-Party Technologies

Certain pages or services may contain technologies provided by third parties. If a third-party service places or accesses cookies or similar identifiers, that third party may have its own privacy and cookie policies governing its technology.

EMS EFX does not treat third-party cookies as EMS EFX cookies. Third-party services remain subject to the policies and practices of the applicable third-party provider.

EMS EFX will not identify a third-party cookie provider in this policy unless that provider is actually used on the applicable EMS EFX website or fulfillment portal.

Amazon Services

Customers who purchase the EMS EFX Custom Keepsake Memory Video Book through Amazon interact with Amazon Services under Amazon's own terms, privacy notice, and cookie practices.

Amazon may use cookies and other identifiers within Amazon Services. Those technologies are controlled by Amazon and are not EMS EFX cookies.

EMS EFX's use of information associated with an Amazon order for fulfillment is described in the EMS EFX Privacy Policy.

Managing Cookies

Most modern web browsers allow users to control, block, delete, or receive notifications about cookies through browser settings.

Customers may adjust their browser settings according to their individual preferences.

Because certain cookies may be necessary for website or portal functionality, blocking or deleting cookies may cause some EMS EFX website or fulfillment portal features to operate differently or become unavailable.

Cookie Retention

Some cookies may exist only during a browser session and may expire when the browser is closed.

Other cookies may remain on a device until they expire or are deleted by the visitor.

The duration of a cookie depends on its purpose, configuration, and the technology placing the cookie.

Cookie retention is separate from EMS EFX's retention of Amazon-derived information and customer-submitted project media, which are addressed in the EMS EFX Privacy Policy.

Changes to This Cookie Policy

EMS EFX may update this Cookie Policy when its use of cookies or similar technologies changes or when applicable legal or operational requirements change.

Updated versions will be posted with a revised effective or updated date.