We're Getting Ready

EMS EFX is currently completing the final steps of our Amazon setup. We will begin accepting orders as soon as our Amazon listing is approved and ready.

FREQUENTLY ASKED QUESTIONS

The EMS EFX Video Book is a premium 7-inch hard-cover video book designed to preserve and present treasured photographs, videos, audio, and personal memories in one keepsake. Your customized project is professionally produced and loaded onto the Video Book for playback.

Your purchase is completed securely through Amazon. After placing your order, you will use your Amazon Order ID and ZIP Code to access the EMS EFX project portal and begin submitting the materials for your customized Video Book.

After your Amazon order is confirmed, access the EMS EFX project portal using your Amazon Order ID and ZIP Code. The portal will guide you through the information and media submission process.

Your Amazon Order ID connects your EMS EFX project submission to the Amazon purchase. It allows EMS EFX to identify the order associated with your Video Book project.

You need your Amazon Order ID and ZIP Code. These are the required details for accessing the project submission portal for your order.

Your project can include photographs, video, audio, and a personal message. The available project capacity and enhancement options are described during the EMS EFX submission process.

The Video Book has up to 4GB of internal project memory. A project can typically accommodate approximately 3–4 hours of video and up to 1,000 photographs, depending on the files submitted.

Production begins after the required project materials have been submitted through the EMS EFX project portal. This allows your customized Video Book to be created from the materials you provide.

Production time depends on the materials and customization requirements of your individual project. Your project must be completely submitted before production can begin. Once production is complete, the finished Video Book is shipped.

Your completed Video Book is shipped using FedEx 2-Day delivery after production is completed.

Yes. Once your original project has been created, you can order additional duplicate Video Books for $599 each.

For questions concerning your Amazon purchase, order status, or Amazon account, please use Amazon Customer Service. For questions concerning your EMS EFX project submission or the creation of your customized Video Book, use the EMS EFX customer support information provided with your order.

TECHNOLOGY & PRODUCTION TECHNIQUES

EMS EFX combines a range of digital technologies and production techniques to create its finished experiences. The definitions below explain some of the technologies and techniques used throughout our production process.

Want to know more? Open any topic below to explore its definition.

A series of computer-generated images sequenced together to create fluid animated motion.

The mathematical process of developing a digital 3D representation of an object or surface.

The creation of still or animated visual content using computer software systems.

Animated graphic elements used to communicate information and visual concepts.

Combining multiple visual elements into one finished image or scene.

Digitally created or enhanced visual elements used in visual production.

Using photographs to create measurements and three-dimensional representations of real-world objects or environments.

Digital creation or extension of environments, backgrounds, and scenery.

Computer-generated effects that simulate elements such as smoke, dust, sparks, rain, fire, and other phenomena.

Digitally illuminating a scene and generating the final visual output.

Analyzing and mapping facial features for digital animation and visual processing.

A digitally created representation of a real person used in visual production.

Tracking camera or object movement so digital elements can be accurately integrated into footage.

Isolating a subject from its background, commonly using a green or blue screen.

Using advanced computational techniques to generate or enhance realistic visual imagery.

Analyzing movement within footage so visual elements can accurately follow that movement.

Analyzing and processing directional movement within images or video for animation and visual effects.

Digitally rebuilding or restoring visual information.

Combining multiple visual layers, effects, and imagery into a seamless finished scene.

Digitally generating spoken voice from text or other source material.

Creating a digital representation of the structure and surface of a human face for animation and visual processing.

Coordinating movement between visual elements, animation, and other timed production elements.

Restoring, rebuilding, or enhancing missing or damaged visual information within an image.

The final preparation and refinement of a completed production for presentation and playback.